MSCmail allows employees to work productively, by reducing the time spent on unnecessary, and potentially malicious email.
Spam, junk mail, viruses, denial of service attacks and other email borne threats are a constant pressure for the 21st century organisation. MSCmail provides an email cleansing service through the identification of and protection against malicious content sent via email. Any blacklisted content is immediately removed, refining all incoming messages to on average 20-30% of their original quantity. This helps to not only combat virus' or malware, but also reduces time spent dealing with spam emails. Any questionable emails, based on content or delivery address are suspended externally, which the customer may then review safely and approve or delete where necessary.
Our constantly evolving services as part of MSCmail, proactively manage messages 24/7, preventing any threat from reaching a user's network. MSC ensure that users have access to their emails even in the event of a network failure. In addition to this, MSC can help every business user reduce the risk of legal action through compliance with internal and external requirements.
Email protection:
Email is arguably one of the most important business tools, every business fears the disruption, or loss of communications and resulting reduced productivity.
The loss of access to email is the quickest means of reducing business operations. Therefore, every endeavour should be made to protect an organisation from spam, virus, denial of service attacks, a harvest of directory information, and other forms of email-borne attack.
MSCmail utilises:
- Advanced detection rates, provided by MSC filtering technology and the leading detection engines.
- Continuous virus and spam outbreak protection.
- Minimal customer intervention; email is filtered offsite, threats are quarantined, and only predefined 'clean' email is relayed to the server.
- Nominal false positive identification, based on 'circle of trust' technology, meaning that users only receive the emails they need.
- Time saving email contact management due to a self-learning system.
- User has full control; 'unjunk' links on regular quarantine reports enable the retrieval of any disputed emails.
- Easy, integrated management of every email account, including users, their aliases and the groups they're part of.
- Straightforward to establish access and responsibility levels for every user.
- Total management reporting to measure protection rate.
- Continuous reputation management through protection against externally controlled malware infections.
How it works:
MSCmail acts as a defensive barrier, protecting your email server and employees from online threats. All email is passed through multiple layers to detect spam, viruses and fraud. Threats are quarantined and only approved email is delivered to your email server. The entire process takes less than a second.
We apply a multi-layered approach to security, with a hosted platform comprised of many filtering engines. The layered approach mitigates the risk of failing to catch email borne threats, and with continuous monitoring, MSC will replace non-performing filters for improved solutions if necessary. In response to new threats as they arise filtering techniques have been developed as our understanding of how spammers operate increases. It is this combination which allows us to deliver the most advanced detection rates to our customers.
Deployment
A core advantage of MSCmail is the speed of installation. Emails are immediately redirected to pass through a mesh of secure international data centres courtesy of an MX-Record adjustment; automatically reducing threats to your organisation. If a data centre fails, the email will be sent onto a replacement centre to ensure security.
The end user experience:
MSCmail offers effective anti-spam, anti-virus, and anti-phishing filtering with few false positives. From an external perspective, there is nothing different about email transmission and retrieval procedures. With MSCmail, managing the database of email contacts is painless because our system is self-learning. Users periodically receive a report email listing messages which have been quarantined, this junk-box summary report is html formatted links next to each blocked email, enabling them to retrieve an email by simply clicking 'unjunk' if necessary.
Circle of Trust:
It's impossible to develop a generic set of rules for every business which defines what is and is not spam; what may be an inappropriate term for one company, is core to another's business.
The MSC 'Circle of Trust' technology recognises email patterns and relationships, allowing words which are usually stopped by anti-spam engines to be received by legitimate recipients, even if their relationship with the sender is only through a shared third party. It provides users with the confidence that they are receiving the emails which were genuinely intended for them.
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