How we monitor your assets:
Security Safeguards
Traditional: Ad Hoc – dependent on existing knowledge and technology available.
MSCmanage: All of your security updates are monitored and installed automatically, including any critical software and security patches.
System Failure
Traditional: Systems unavailable when you need them most, hindering business operations.
MSCmanage: Issues detected and addressed before failure occurs, without affecting operations.
Access to professional help
Traditional: Limited hours: standard 9am-5pm, Monday - Friday.
MSCmanage: Just call us, 24 hour availability.*
On-Site Visits
Traditional: Supplier availability, dependent on their schedule.
MSCmanage: Next business day, if issues cannot be dealt with remotely.*
Data Backup
Traditional: Reliant on a team member or automated system to be established and checked.
MSCmanage: Scheduled and monitored, automatically processed as per your needs.*
Replacement Parts
Traditional: Additional cost for parts and man hours to replace.
MSCmanage: Fully inclusive.*
IT Support Costs
Traditional: Unpredictable, can vary based on call out date or time.
MSCmanage: Fixed price.*
Microsoft Advice
Traditional: Read the manual, lacks flexibility.
MSCmanage: Just call us.*
Hardware Maintenance
Traditional: Additional cost to existing package.
MSCmanage: Fully inclusive.*
* SLA dependant, additional charges may apply.
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