"Cumberland Buiding Society were looking for a solution to improve the security and management of its main website and also a new internet Banking system. A large amount of research was undertaken with particular concern on -
• Website defacement
• DNS Hijacking
• Availability monitoring
• IT Staffing Levels/Knowledge/Support - we did not have a 24 x 7 IT ops/support team and quickly realised we did not have high levels
of knowledge required to deal with ongoing monitoring/security
management
• Server availability/performance monitoring
• Pharming
Some of these items were available from individual suppliers, but MSC were able to deliver all of the above.
Quite simply MSC have delivered on the above and have quickly become a key partner in our website and Internet Banking service delivery.
We have found MSC an excellent company to deal with, frequently going beyond the T&C's of the contracted SLA."
Gary Richardson, IT Director, Cumberland Building Society
"Be it night or day I have the comfort of knowing that the security of our online systems is in good hands. MSC have introduced us to technology that help strengthen and protect our online presence. The team provide a wealth of experience and knowledge and above all else
always provide an exceptional service. There have been so many occasions when they have gone above and beyond our expectations. We are glad we chose them"
Hema Joseph, Head of Special Projects, KRBS
"MSC247 were recomended to the Stroud and Swindon Building Society by the Cumberland Building Society who have been using MSC's services for a number of years. Since engaging MSC's services they have been easy to work with, friendly and very responsive to our demands. MSC have gone that extra mile and more than fullfilled their original remit. Their managed service offering allows my team to focus on their core duties with the confidence that MSC are doing their job well. I would endorse their services; Colin Campbell IT Services Manager, Stroud and Swindon Building Society."
Colin Campbell, IT Services and Support Manager, Stroud and Swindon Building Society
"It has been important to me that I could rely on you to provide soundly based advice and then to manage the resultant projects with minimal supervision, delivering intended results on time and to budget. You introduced commercial acumen to our IT environment along with the pursuit of quality and efficiency. We have made significant progress – thanks to MSC's ability to support diverse technology professionally and cost-effectively."
Marion Cowden, Director of Corporate Services, The Commonwealth Secretariat
"I have found MSC to be a thoroughly professional and helpful in every way. They are professional and responsive with excellent communication and delivery."
Edward McAllister, User Services Manager, Guy's and St Thomas NHS Foundation Trust
"Just to let you know that we appreciate your excellent service for all our communication and IT requirements both you and your staff are a pleasure to work with."
Dick van Dijk, Chairman, Tech-Wood Consulting
"We are a small business who cannot employ a full time IT expert but still need expert guidance of the best IT options available to us, to ensure that we are using technology in the most effective way. MSC provide this to us along with ongoing support and back up, all within a budget that we can afford. Knowing that MSC are only a telephone call away if we have a problem is very reassuring."
Howard Whitelaw, Manager, Burslem Stone Masons Limited
"We were recommended to use MSC for our new server and having researched the market we decided to take up references on their web site. The firm we chose to contact no longer used them but said that the only reason that they stopped doing so was because they had employed an in house technician. With this reference and the recommendation we had in the beginning we decided that we would take the plunge and go for it. To say that the whole thing went smoothly would be a lie; we really didn't expect it too. However we were so impressed by the fact that whatever happened including having our internet connection cut by Tiscalli instead of upgrading it, MSC were there all the way helping us find other solutions to the problems and making sure that we could continue to work. The friendliness of the staff and willing attitude to help was so different to that we have experienced with other I.T firms. We are so impressed with their service that we have transferred all our IT to them now, including our web hosting, we wouldn't think of going anywhere else."
"We would like to take this opportunity to thank you for the prompt and friendly support you and your company have given us over the past few years. It is quite rare to find a Company that keeps to their word, and delivers the service that they promised.
We would have no regrets in recommending MSC to our fellow businesses."
Sarah McCarthy, Managing Director, Phoenix Stationery Services
Managed Services Centre Limited, Registered in England & Wales (Company number 6555769) with its registered office
at 16, Sunnybank, The Mount, Flimwell, East Sussex TN5 7QR (Please only use this address for corporate communications).
Our VAT number is GB 947 3499 73 and our standard correspondence address is Managed Services Centre Limited,
Brantwood House, Bodiam Business Park, Bodiam, East Sussex TN32 5UP.
